Privacy Policy

Welcome to Khaaba.pk (“we,” “us,” or “our”). Your privacy is of utmost importance to us, and we are committed to protecting and handling your data responsibly.

This Privacy Policy explains:

The types of personal data we collect.

How we use, store, and protect your data.

When and why we share your data with third parties.

Your rights regarding your personal information.

By accessing or using Khaaba.pk, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.

What Data We Collect

When you use our platform, we collect and process various types of personal data, including but not limited to:

Profile Data

When you register on Khaaba.pk, place an order, or contact customer support, we collect:

Order & Transaction Data

When you place an order, we collect:

Full Name

Email Address

Password

Phone Number

Delivery Address

Age

Selected restaurants or shops

Order details and custom instructions

Order ID for tracking purposes

Payment method (cash, card, or digital wallet)

Invoices and billing information

Delivery address

Order history, including successful and canceled orders

Comments and ratings on orders

This Privacy Policy explains:

We use the collected data for the following purposes:
• Account Management: To register and manage your account securely.
• Order Processing: To process, fulfill, and deliver your orders efficiently.
• Customer Support: To respond to inquiries, handle complaints, and improve service quality.
• Personalization: To provide tailored recommendations based on your preferences.
• Marketing & Promotions: To send offers, promotions, and updates (if you opt-in).
• Security & Fraud Prevention: To ensure a secure platform and detect suspicious activity.
• Legal Compliance: To fulfill legal and regulatory obligations.
We ensure that your data is processed fairly and transparently, without any misuse.

Data Sharing & Third-Party Services

To provide seamless service, we may share your data with:
• Delivery Partners – To facilitate the timely delivery of your food orders.
• Payment Processors – To process secure transactions (we do not store card details).
• Marketing & Analytics Services – To improve the user experience and offer relevant promotions.
• Legal Authorities – If required by law, regulatory compliance, or fraud prevention.
We do not sell your personal data to third parties.

Data Retention Policy

We retain your data only for as long as necessary to:
• Fulfill the purpose for which it was collected.
• Comply with legal and regulatory requirements.
• Resolve disputes and enforce agreements.
Once your data is no longer needed, we securely delete or anonymize it.

Data Security Measures

We implement strict security measures to protect your personal information, including:
• Encryption protocols to safeguard sensitive data.
• Secure payment gateways to protect financial transactions.
• Access control measures to prevent unauthorized access.
• Regular security audits to identify and address vulnerabilities.
While we take all reasonable steps to secure your data, no method of transmission over the internet is completely secure. Please use strong passwords and be cautious of phishing attempts.

Your Rights & Choices

You have the following rights concerning your personal data:
• Access & Correction: Request a copy of your personal data or correct inaccurate information.
• Deletion: Request the deletion of your data under certain conditions.
• Data Portability: Request a structured copy of your data for transfer to another service.
• Marketing Preferences: Opt in or out of marketing communications at any time.
• Objection to Processing: Restrict how we process your data for specific purposes.
To exercise any of these rights, contact us at [email protected].

Cookies & Tracking Technologies

We use cookies and similar technologies to:
• Enhance user experience by remembering preferences.
• Track website analytics for performance improvements.
• Show relevant ads (only if you consent).
You can manage or disable cookies through your browser settings.

Third-Party Links

Khaaba.pk may contain links to third-party websites. We are not responsible for their privacy policies and practices. We encourage you to review their policies before providing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or security practices. We will notify users of significant updates via email or platform notifications.