We understand that sometimes plans change. Our cancellation policy offers flexibility while ensuring fairness for restaurants and delivery partners.
1. When Can You Cancel an Order?
- Before the restaurant accepts the order.
- If there is an unexpected delay from the restaurant.
2. When Cancellation is Not Possible?
- Once the food is prepared and out for delivery.
- If you placed an express delivery order.
3. How to Cancel?
- Use the Khaaba app’s “Cancel Order” feature.
- Contact our support team for urgent requests.
For more details, email [email protected]